Human and Organizational Performance is a fundamental shift in how we view people – it is the move away from viewing people as a problem to be managed, and the shift towards viewing people as problem solvers.  HOP teaches us that error is normal, blame fixes nothing, learning is vital, context drives behavior, how we react matters, and that organizational approaches and tactics counter to these beliefs often move us away from the so needed learnings we require to innovate and improve. Human and Organizational Performance is a fundamental shift in how we view people – that people are problem solvers – and the understanding that we must create systems of trust so that they can do just that.